An Important Note

COVID-19 UPDATE

Although we are all living through a time of unprecedented fear, pain, and sickness, we have been blessed with an uptick of family and community.  As we continue to fight and hold our loved ones close, we want you to know your safety is an utmost priority for us and all of the brands currently affiliated with AmericanKettle.com.  As such, we have temporarily removed any and all items from brands who have been affected by this pandemic.  Therefore, you may not find something you've come back for.  In the meantime, please continue to shop the available inventory and join the Kettle Club for updates as to when those brands are cleared and have returned to our store.  Additionally, whenever you shop with us, we will donate a portion of those sales to organizations working and supporting those on the frontlines.  As a thank you, you will save 20% on all orders above $199.  However, whatever amount you have decided to spend with us will contribute to the ongoing fight as we march toward the return of our regularly scheduled programming.

Please, take care of yourself, your family, and your community.

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Cancelled Orders: As we are vigilant in our efforts to ensure authentic transactions and protect our customers, there is a 24hr - 48hr delay in processing your order.  We use this window to verify funds and the transaction.  You are able to cancel your order within this window without issue.  However, once you order has been verified and the order is in processing, you can not cancel.  If you no longer want the item, the return/exchange in question will be handled in accordance with our Returns & Refunds Policies.

Associated Fees: By making a purchase at AmericanKettle.com, you are accepting responsibility for ALL associated fees (including credit card processing fees) incurred by us while processing your payments including our administrative costs should your payment be rejected by either of our financial institutions through no fault of our own.

Shipping Restrictions:  There are certain Brands that only ship to our US Customers.  If you are an International Customer and an item from your order falls into this category, you will be notified by email and a refund for that portion of your order will be refunded.  All policies still apply.

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REGARDING SALES & USE TAX & WHAT THAT MEANS FOR YOU!

States that do not consider clothing sales taxable include Alaska, Delaware, Montana, New Hampshire and Oregon (which do not have sales taxes at all).

1. We do not charge Sales Tax to customers in these states.

2. You (the customer) are not obligated to pay Use Tax to your state (referenced above).

Other states that exempt clothing from sales taxes (with exceptions from the exemption) include Massachusetts, Minnesota, New Jersey, New York, Pennsylvania, Rhode Island and Vermont.

1. Currently, we do not charge Sales Tax to customers in these states.

2. You (the customer) may be obligated to pay Use Tax to your state (referenced above).

Note: As we only charge sales tax in our home state of Georgia, we will issue customers who are outside of Georgia an annual Use Tax document  in your applicable states where this is required for the appropriate filing.

**Sales & Use Tax laws are ever changing.. check back here for updates

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