Support Center

Returns & Exhanges

Frequently Asked Questions

What is your return policy?

Do I need a receipt or order number from my purchase?

Why do special-occasion dresses have tags that say if the tag is removed the garment cannot be returned?

What fees am I resposible for?

About Returns & Exchanges

Returning By Mail (U.S.)


Exceptions & Special Instructions


Gift Cards

Fine Jewelry

Green Shipping

Shipping & Handling

Delivery Times & Guidelines

Were We Serve

We Offer Free Standard Shipping In The U.S., All The Time.

Additional Information

Exceptions & Special Instructions

eGift Cards & eCertificates


Fine Jewelry

Designer Collections

Green Shipping


Ways To Stay Alert

Sales & Use Tax Obligations

Sales Tax

Gift Orders

Gifting Options

Send A Gift Direct

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